This distinction is important. While fundamental skills help maintain current operations, critical skills drive transformation and growth.
Think of soft skills like adaptability in the face of technological change or the capability to use emerging technologies like AI—these are the critical skills that shape your organization's future.
For talent acquisition (TA) leaders, starting with critical skills makes strategic sense. Nearly a quarter of organizations cite “acquiring talent with needed skills” as their top challenge for 2025, our Talent Trends 2025 report reveals.
But how do you identify which skills are truly critical for your organization?
Your Step-by-Step Plan for Uncovering Critical Skills
To identify the critical skills your organization needs, take a systematic approach that starts with strategy and ends with validation. Here’s how to break down this process into manageable steps.
Start with Organizational Strategy
The foundation for identifying critical skills lies in your organization’s strategic priorities.
“The most important step is to make sure that as an organization, you really know what your strategic priorities are,” emphasizes Visser. “Where do we want to go in the future, and what is needed for that?”
This strategic foundation requires you to:
- Define clear organizational priorities and transformation goals
- Map the gap between your current state and future aspirations
- Identify specific objectives that will drive transformation
Conduct a Critical Skills Gap Analysis
Once you understand where your organization needs to go, the next step is to assess your current capabilities. This involves a comprehensive audit of your existing workforce ability and analyzing it against future needs to identify gaps.
“You need to understand the responsibilities in the day-to-day life of the role and home in on what skills make someone in that role successful,” explains Korn Ferry’s Shanda Mints.
You need to look at:
- Current team capabilities and skill distribution
- Day-to-day responsibilities and activities
- Performance data and outcomes
- Areas where teams excel or struggle
- Emerging skill requirements for future roles
To perform this analysis, leaders can use skills assessments. These can be done at scale across the organization.
This data-led approach helps create a clear picture of your current skill landscape and see where gaps might exist now and as the organization transforms.
Engage Stakeholders
An essential part of your skills gap analysis is gathering input from various stakeholders, including:
- Department heads and technical leaders who understand specific skill requirements
- Subject matter experts who can validate what skills are needed
- Business leaders who can confirm alignment with strategic goals
“Have conversations with your experts and ask them to describe their day—how they go about their work," advises Mints. “These conversations help you identify which skills are critical for transformation, separating the must-haves from the nice-to-haves.”
Validate and Prioritize
The final step is validating your identified skills and determining their priorities. Consider:
- Development timeframes: Which skills are needed immediately versus in the long term?
- Resource availability: What can be developed internally versus what must be acquired?
- Team composition: Which skills are already strong in your teams, and where are the gaps?
- Market realities: What skills are scarce or difficult to acquire?
Use data gathered from assessments as well as stakeholder input to validate your analysis. This will help you prioritize skills that drive transformation rather than just maintain operations.
Bridging the Critical Skills Gap
Once you've identified your critical skills, the next challenge is acquiring them.
For talent acquisition teams, this means developing strategic approaches to both attract new talent and support internal skill development.
Strategic Hiring for Workforce Readiness
The future of hiring demands a fundamental shift. Traditional methods of screening candidates—based on qualifications, such as degrees and years of experience—need to evolve toward a more skills-focused approach.
“Testing candidates to see if they have the skills is the way to go,” explains Visser. “It could be that someone doesn't seem to have a lot of experience, but they might have acquired those skills in different ways.”
This means looking beyond traditional credentials. “It shouldn’t actually matter if they went to college to learn a programming language or if they watched a bunch of YouTube training guides, so long as they have practical experience with the tools and know how to use them,” says Mints.
Talent leaders are already adapting their assessment approaches, as we discovered in our Talent Trends 2025 research. Most organizations evaluate candidates using a combination of:
- Behavioral interviews (85.3%)
- Skills assessments (54.8%)
- Reference checks (45.2%)
- Work samples (23.9%)
To effectively hire for critical skills, start by embedding critical skill requirements clearly in job descriptions—identifying which skills are nonnegotiable. Map the market to understand where these skills can be found, even in nontraditional sources and backgrounds.
Then, implement skills-focused candidate assessment methods during hiring, including behavioral interviews and skills tests.
Cultivating Critical Skills within Your Team
Success in acquiring critical skills requires more than just strategic hiring. Building internal capabilities is just as important.
To strengthen your talent pool, you need to:
- Upskill current employees through targeted development programs
- Invest in career pathway development and progression
- Form strategic partnerships with educational institutions and training providers
- Explore alternative talent solutions like contractors or gig workers for specialized skills
“A successful transformation needs everyone to evolve together,” says Visser. “When you focus only on bringing in new talent, you create a skills divide within your organization. The key is developing your existing talent alongside strategic hiring.”
Future-Proofing Your Workforce with Critical Skills
Critical skills for any organization are evolving faster than ever. “With technical skills, you need a fortune teller to know what you’re going to need in the future,” says Mints. “Technologies change all the time. What was crucial yesterday, like COBOL programming, we never see anymore. Today it’s Python and AI; tomorrow it could be something else.”
So how do you stay ahead? “The most important thing is to review your strategic priorities regularly,” Visser advises. “Instead of only doing it once every three years, organizations should review them every year or even every six months.”
Focus on developing an agile approach to identifying and acquiring skills. While technical skills may shift, core behavioral competencies remain consistent. Adaptability, empathy, and collaboration will always be valuable as you build your critical skills-first hiring strategy.