AI's Growing Pains: Reality Kicks In
AI has solid potential, but it’s not the one-stop shop many expected.
With the right tools and expertise, AI can supercharge productivity and elevate recruitment. But today’s tech can’t handle high-level TA strategy needs, such as identifying talent gaps or interpreting non-verbal cues.
Despite these challenges, 67% of our survey respondents see increased AI usage as a top talent acquisition trend for 2025. At the same time, companies that thought AI would be a game changer for TA are now concerned about its inaccuracies.
Indeed, 40% of talent specialists we surveyed worry that too much AI in recruitment could make the process impersonal, causing them to miss out on top candidates. Another quarter are concerned about algorithmic bias—where biased training data leads to unfair outcomes.
If mismanaged, AI can undermine the hiring process, but when used strategically and appropriately, it can add real value to the experience—for candidates, recruiters, and hiring managers.
In 2025, more employers will use AI to improve the candidate journey—not just to automate hiring.