2 Have a Flexible and Fit-For-Purpose Strategy
Your employees’ feelings about their rewards programs aren’t static, so your rewards shouldn’t be either. Whether it’s changing needs and priorities based on life stage or external forces such as inflation or what the competition is doing, employee rewards programs need to be flexible and fit for purpose.
Aligning employee and company priorities, especially on a budget, might include getting creative about using short-term incentive programs as levers.
“Around 90% of for-profit companies use annual incentive plans from entry level on up,” says McMullen.
“Long-term incentives, like stock options or stock grants with vesting periods, can work well, especially for a start-up or a company that doesn’t have immediate access to cash but has big aspirations.”
3 Make Sure to Communicate the Value
Employees can’t appreciate their benefits and perks if they don’t know much about them. An internal communications plan that illustrates what’s available is critical.
Koliren says technology can help. “I’m seeing an increasing number of companies using AI to tailor their communications to different employees,” she says. “Based on their life stage or other segmentation, they want to hear something different, and want to easily understand what’s available to them.”
4 Ensure Pay Equity and Transparency
Since nearly four in 10 workers say they don’t think their contributions and compensation are aligned, according to the Korn Ferry Workforce 2024 Survey, having open conversations about salary and rewards is also key to communicating total value.
This includes clear criteria around job and performance expectations, pay scales, and competitiveness relative to the market.
“More than ever, employees today expect transparency when it comes to compensation,” says Koliren. “They want to know what they have to do, or not do, to have their compensation increased over time or to unlock benefits and other rewards so they’re empowered to have control over their outcomes.”
Without pay transparency, employers can be seen as untrustworthy, she adds, and that runs the risk of counteracting even a solid benefits package.
5 Identify High-Value, Low-Cost Opportunities
Some highly motivating rewards don’t cost much at all.
“A great example is McDonald's sabbatical program,” says McMullen. Under the quick-serve restaurant’s no-questions-asked leave policy, employees are entitled to eight weeks’ paid leave for every 10 years of employment.
“The company gets incredible mileage out of it,” says McMullen. “People will be a year or two away from their sabbatical, and it’s already top of mind. It’s low cost but has incredibly high perceived value. And that's where you want to be.”