Technical Requirements for Participant Computers: CLA
Effective date: August 2nd, 2023
Desktop Minimum Requirements - Hardware
- Processor: Windows:1.4 GHz Intel® Pentium® 4 or higher (or equivalent) Mac OS: 1.83 GHz Intel® CoreDuo or higher
- Network Connection: An active internet connection is required at all times.
Desktop Minimum Requirements - Software
Operating System:
- Windows® version 7 or above
- Mac OS X version 10.10 or above
Web Browser (Windows):
- Google Chrome (current and previous major versions) (Recommended)
- Mozilla Firefox (current and previous major versions)
- Microsoft Edge (current and previous major versions)
Web Browser (MacOS):
- Google Chrome (current and previous major versions) (Recommended)
- Mozilla Firefox (current and previous major versions)
- Safari (current and previous major versions)
NOTE: For all desktop browsers, JavaScript and cookies must be enabled.
Network Requirements
Domains and Hostnames
Please whitelist the following domains or subdomains:
- *.kfadvance.com (client.kfadvance.com, coach.kfadvance.com, api.kfadvance.com, admin.kfadvance.com)
- *.kfadvance.eu (client.kfadvance.eu, coach.kfadvance.eu, api.kfadvance.eu, admin.kfadvance.eu)
- surveys.kornferry.com
- learn.kornferry.com
- products.kornferry.com
- Should the above still not be sufficient, an extensive list of domains and hostnames is
- provided here.
Email addresses
The following email addresses should be whitelisted or added to a ‘trusted’ list:
- advance@kornferry.com via amazonses.com
- CLAassessment@kornferry.com via amazonses.com
NOTE: All emails delivered via AWS now contain a DKIM signature. Filter whitelisted email to only deliver messages containing a DKIM signature of: d=kornferry.com. This will ensure the email received is from Korn Ferry.
Documentation
Technical documentation and requirements for Korn Ferry eLearning and assessment products.
Contact Us
For assistance with technical issues please contact the Client Technology Services support team:
Email: cts-support@kornferry.com
Phone: 1-800-969-9646 (International: 1-415-277-8280)
Support is available 24x7, except on company holidays.