Making Sense of Complexity

Making Sense of Complexity focuses on the very nature of our working contexts today, arguing that the work we do is more complex than ever, and that this complexity demands new approaches. Participants will learn how to recognize, diagnose, and respond appropriately to complex environments and situations in a highly interactive course setting. The course serves as an introduction and touch point to the rest of the courses in the program.

Learning objectives

• Help you identify the context in which you are working
• Identify what response may help you navigate the context
• Identify dangers and pitfalls that prevent you from responding to a particular context

Behavioral competencies

• Being resilient
• Business insight
• Courage
• Cultivates innovation
• Decision quality
• Drives results
• Drives vision and purpose
• Global perspective
• Manages ambiguity & complexity
• Strategic mindset
• Values differences

Skills

• Multi-project management
• Strategic planning

PDUs

• Onsite instructor-led: 3 days - 21
• Virtual instructor-led: 3 days - 21
• Digital/E-learning: 21