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Skip to main contentKorn Ferry Survey Examines Trends Among Senior-Most Communications Executives in the Fortune 500
NEW YORK, NY – June 1, 2023 – Amid the challenges of operating through the pandemic and an increasingly complex business and regulatory environment, a new survey by Korn Ferry (NYSE: KFY) validates the increasingly critical role of the Chief Communications Officer (CCO).
More than ever, Chief Communications Officers are serving as trusted advisors to CEOs and the C-Suite on virtually every issue that affects the organization. Korn Ferry’s latest Chief Communications Officer survey among Fortune 500 CCOs indicates the position is growing in scope and becoming a more prominent leadership role within organizations, and in turn, CCOs are growing their team size, organizational resources, and their own compensation packages.
The 2023 Chief Communications Officer Survey includes responses collected from the senior-most communications executives in the Fortune 500 during April 2023 and delivers these key findings compared to a similar study that Korn Ferry conducted among CCOs in 2014-2015:
CCOs have a seat at the table:
Communications executives have broadening purviews:
Communications teams are growing: The CCO’s increasing mandate around the organization’s reputation, values, and culture is reflected in the growth of their teams:
“In today’s dynamic and chaotic business environment, the CCO is the one officer with a finger on the pulse of all the organization’s stakeholders, at a time when all are vocal, disruptive, and demanding action and greater transparency,” says Richard Marshall, Korn Ferry’s Global Managing Director, Corporate Affairs search practice. “The need to have a clear and compelling narrative has never better more important, and as a result, we’re seeing the role, and the resources allocated, being reshaped to meet the demands of the business.”
“It’s been an unprecedented market for CCO talent during the past two years,” added Peter McDermott, Korn Ferry Senior Client Partner, Corporate Affairs. “We saw compensation packages escalate – some exceeding seven figures – for top talent at the peak of the market.”
As the CCO’s roles and responsibilities have increased, so has their compensation. Even through several years of a pandemic, the majority of CCOs in 2023 reported higher base salaries compared with 2014-2015 levels.
While the CCO role is increasing in terms of influence and impact, there is a clear need to increase diversity and representation at the highest ranks of the communications function. There is strong gender diversity in communications leadership, with 57% of survey respondents identifying as women, however, much progress is needed when it comes to increasing ethnic and racial diversity at leadership levels, as 84% of survey respondents identified as white.
Increasing diversity and representation at all levels and fostering inclusion are top-of-mind for CCOs and are top priorities regarding their approach to hiring and retention. When it comes to other hiring priorities, media relations, internal communications, executive communications, and issues/crisis management are the top skills CCOs look for in candidates.
About the Survey
The 2023 Korn Ferry Chief Communications Officer Survey collected data from senior-most communications professionals at Fortune 500 companies in April 2023. A total of 82 communications professionals participated in the survey.
About Korn Ferry
Korn Ferry is a global organizational consulting firm. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers.