Senior Partner, Leader, Global Sales and Service Practice
Mark leads the Global Sales Effectiveness Consulting Practice for Korn Ferry; and managed the integration of Sales and Customer Experience IP assets that came to Korn Ferry as a result of the Miller Heiman Group acquisition.
Mr. Grimshaw has over 20 years of experience leading sales teams and regions with organizations of all sizes and across industries. Whether as CRO or to support their Sales and Service Transformation, Mark ensures that his team delivers impactful insights and lasting behavioral change.
In his current role, Mark consults, advises and coaches CROs, CSOs and CEOs on their Sales and Customer Experience strategy - aligning organizations, talent, rewards and training to exceed revenue and profit goals.
His deep leadership experience includes front line strategic sales (acquisition and account management) and service effectiveness projects, combined with training and learning interventions that drive measurable results.
Immediately prior to joining Korn Ferry, Mark was part of the Executive Leadership Team at Miller Heiman Group - as CRO then COO - he was responsible for driving growth, restructuring the Marketing, Product and Research functions; and was then the architect and founder of the Global Consultancy Practice.
He held sales and ELT roles in Cable & Wireless, Hitachi and Hewlett Packard for 20 years; before moving to McKinsey & Company to lead the Solutions Office in London.
Mark holds an BA in Business and Quantitative Business Analysis with Honors from Thames Valley University (London) and is a member of Chartered Institute of Marketing.
